The simple way to stop losing maintenance agreement revenue

Maintenance agreements are your most predictable revenue — and the easiest to lose silently. Pact tracks renewals, reminds you before they lapse, and surfaces past customers ready to sign up. $29/month. Built for 1–5 truck shops.

The problem

Your customer list has money sitting in it. You just can't see it.

Agreements expire silently

Nobody's tracking renewal dates, so contracts lapse and you lose the relationship. The customer doesn't call — they just go to whoever knocks next.

Past customers never get asked

One contractor audited his database and found 800+ past service calls with no agreement attached. Every one of those is a warm lead. They've just never been offered a plan.

Follow-up depends on memory

If renewals live in someone's head or a spreadsheet, they get dropped during busy weeks. That's quiet revenue loss every month.

What Pact does

Three things. Done well.

01

Track agreements

Every customer, every plan, every renewal date. See who's active, who's expiring, and who's lapsed — all in one view.

02

Get reminded

Automated alerts at 30 days and 7 days before each renewal. Optional auto-text to the homeowner. Never miss an expiring agreement again.

03

Find opportunities

A running list of past customers who aren't on a plan. These are people who already trust your work — they just need to be asked.

Simple pricing

$29/mo

Flat rate. No per-tech pricing. No contracts.

  • Unlimited customers
  • Unlimited agreements
  • Automated renewal reminders
  • Lapsed customer reports
  • No onboarding call required

Why not an all-in-one?

You don't need dispatching, invoicing, and 200 features you'll never use.

Typical platform
Pact
Monthly cost
$250-500/tech
$29 flat
Setup time
Weeks
Minutes
Agreement tracking
Buried in menus
The whole point
Lapsed customer alerts
No
Yes
Contract length
12 months
None
Learning curve
Steep
None

Someone should be telling you “Mrs. Henderson's agreement expires next month — call her.”

Most HVAC companies have 3–5x more customers than agreements. That gap is your growth — without a single new lead.